Medical Information

Making use of state-of-the-art technology to ensure patient safety in Europe, CIS & the US.

Helping to guarantee patient safety. Twenty-four hours a day.

A trusted, highly engaged MI partner for Pharma, Biotech, and Medical Device companies, delivering excellence and ensuring compliance across Europe, CIS, and the US throughout the product lifecycle. We offer a spectrum of Medical Information (MI) Services delivered on a 24/7 basis by our bilingual native-speaking professionals. Biomapas’ experienced Medical Information experts employ state-of-the-art technologies to help you produce reliable information efficiently and help you guarantee patient safety.

Medical Information
Medical Information Scientist Medical Information Database Medical Communication Analytics & Insights Integrations Full Product Lifecycle Content Creation & Management Around The Clock Global & Local Coverage

Medical Information Scientist

A 24-hour Medical Information Contact Center is accessible to Biomapas customers seven days a week, 365 days per year. Additionally, our workforce comprises seasoned healthcare professionals and life science graduates who act as an extension of your team. In addition, our experts may assist you with case follow-ups and case completion on your behalf. We go above and above to help your customers and patients in every way that we possibly can.

Medical Information Database

Biomapas Medical Information specialists collecting, manage, and provide real-time oversight of so you can make informed decisions and improved compliance.We streamline our efforts with our adverse event management team and apply with role-based assignment and routing of safety cases for follow-up and medical review.

Medical Communication

Pharmaceutical firms must continuously communicate and educate healthcare professionals to enhance patient care. The traditional definition of Medical Information refers to collecting data, generating the content, responding, and evaluating findings. At Biomapas, Medical Communication represents strategic strategies for presenting and disseminating information to your intended audience.

Analytics & Insights

What value can Medical Information activities provide a business to turn a legal obligation into a competitive advantage? Biomapas' Medical Information services provide enormous insights and results with significant strategic potential for pharmaceutical companies and should be a key partner in designing patient experiences. These insights help recognize emerging themes, indicate early problems, and identify high-impact areas for future medical education.

Integrations

We combine our Medical Information expertise with RA & PV in multi-disciplinary teams. As a result, we can offer our clients a combination of in-house expertise and the tools they need to guarantee patient safety.

Full Product Lifecycle

Since the advent of ATMPs and personalized medications, it has become more challenging to provide Medical Information analytics. Due to a combination of high demand, limited resources and growing difficulties in getting new products on the shelves, operations may be severely impacted by this. We offer efficient solutions to ensure contact centre traffic, triage, and response documents are adequately managed consistently and globally.

Content Creation & Management

Your library of critical documentation can be created entirely or seamlessly added to by Biomapas' medical writing experts, who have extensive expertise in various therapeutic fields and academia.

  • Standard Document Creation
  • Custom Response and Content Management
  • Response Document Maintenance
  • Translation and Localization Services

Around The Clock

Our Medical Information staff represents highly-trained experts, which includes multilingual native speakers. In addition, of course, our Contact Center Support is available 24/7/365. Above all, Biomapas aims to put technology first to offer a modern solution that is both high-quality and efficient. 

Global & Local Coverage

Because we have local employees throughout all of the European, CIS, EAEU and MENA regions, we have a high level of regional, cultural, and legal knowledge under the Biomapas umbrella. In addition, as a result of our extensive experience in Clinical Research, Regulatory Affairs, Pharmacovigilance, and Medical Information, we can provide comprehensive solutions.

Medical Inquiry Intake & Management

Biomapas’ proven global network with profoundly experienced professionals to accurately fulfill inquiries across Europe, CIS/EAEU, and the US are at your disposal.

 

 

 

 

 

 

Multilingual Call Handling Service

Medical Inquiry Management System

Respond to inquiries through both verbal and written communication channels 

Adverse event, Product Quality Complaint Intake and Handling

After-Hour Support

 

Medical Writing

 

Our Medical Writers can rapidly review or create new content and translate Medical Information documents, including Standard Responses’ Documents update or creation and Custom Response Creation.

 

Standard Responses’ Documents update and/or Creation

Custom Response Creation

Translation Services

Quality Management

 

 Our team exercises their knowledge and experience to ensure high-quality results, create suitable SOPs, set up KPIs and metrics, and always stay focused on compliance.

SOP Creation

Key Performce Indicators & Metrics

Integrated Compliance Monitoring

Geographical Coverage

Medical Inquiry Intake & Management

Biomapas’ proven global network with profoundly experienced professionals to accurately fulfill inquiries across Europe, CIS/EAEU, and the US are at your disposal.

Multilingual Call Handling Service

Medical Inquiry Management System

Respond to inquiries through both verbal and written communication channels 

Adverse event, Product Quality Complaint Intake and Handling

After-Hour Support

Medical Writing

Our Medical Writers can rapidly review or create new content and translate Medical Information documents, including Standard Responses’ Documents update or creation and Custom Response Creation.

Standard Responses’ Documents update and/or Creation

Custom Response Creation

Translation Services

Quality Management

Our team exercises their knowledge and experience to ensure high-quality results, create suitable SOPs, set up KPIs and metrics, and always stay focused on compliance.

SOP Creation

Key Performce Indicators & Metrics

Integrated Compliance Monitoring

Geographical Coverage

Flexibility

Flexible scope of services from End-to-End MI function or partial MI activities 

Acting Globally

Our integrated contact centres guarantee a response to medical information inquiries 24/7.

CIS Region

The partner of choice to extend your commercialization activities in CIS countries.

A partner that is dedicated to you and understands the challenges you face. 

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Olga Asimaki

Olga Asimaki

Head of Global Medical Information

Olga Asimaki is a certified Medical Affairs professional with extensive experience in all aspects of Pharmacovigilance and Medical Information. During her career in Big Pharma, Olga has worked with global teams to successfully launch, implement and maintain a medical information system and its processes at both global and local levels. Olga is a post-doctoral neuroscientist holding a PhD in Pharmacology.

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